For managed service providers

The same standard, across every client.

Most MSPs already know what good looks like. The problem is proving it was done, on every client, this quarter, by whoever happened to be on site. That is a process problem rather than a knowledge problem, and it is what Spectra Core is built for.

The four situations this solves

Onboarding a new client

Run a full audit as the first piece of work. You inherit a documented baseline instead of a rumour, the client sees the state of what they were paying someone else for, and the remediation list writes your first six months of project work.

The quarterly business review

A QBR built on ticket counts tells a client how busy you were. A QBR built on an audit report tells them what changed. The executive summary is written for the person signing the invoice, not for an engineer.

Justifying the next project

Findings carry a risk level and a plain-language rationale, and the audit owner can attach quotes and proposals directly to the standard they resolve. The recommendation and its price arrive in the same document, in context.

Consistency across engineers

Standards are assigned by expertise on larger teams and to a single generalist on small ones. Either way the checklist is the same one, and daily reminders chase outstanding items so the audit does not stall at eighty percent.

Pricing that does not punish growth

Unlimited audits, unlimited users, unlimited custom libraries, at $299 a month plus a one-time $499 onboarding fee. Adding your twentieth client costs the same as adding your second. Most per-seat GRC tooling makes an MSP pay for the privilege of using it properly, which is why most MSPs end up back in a spreadsheet.

The library most MSPs start with

Customer Service and Client Confidence audits the part of the service the client actually experiences. Pair it withRMM andBackup and Disaster Recovery and you have a defensible quarterly review inside a week.